Countless people in this world would rather threaten restaurant owners with bad reviews than be honest about their experiences. While it’s not uncommon to have a less-than-perfect dining experience, that doesn’t mean you should ruin someone’s livelihood—especially if you’re leaving fake reviews just to score free stuff. That’s not just rude; it’s downright selfish.
Sure, some negative reviews are genuine, and not every restaurant offers great food and service. However, I don’t fully trust sites like TripAdvisor, where there’s no verification, and people can post whatever they want. This is why it’s always best to try something for yourself before passing judgment. You might discover a hidden gem—or the opposite, but let’s stay optimistic!
Many restaurant owners fear standing up to these types of critics, but that’s not the case for the owner of Gatehouse Steakhouse. And this particular critic had it coming.
Source: Facebook
Right off the bat, the customer is being extremely rude.
Eat Out Help Out has been fantastic for the hospitality industry…and especiallybfor us. Its helped us claw back so much lost revenue and there has been a real buzz about Dolgellau. I hope all of the other businesses have enjoyed it as much as we have.
He is being extremely professional though while you are the one throwing petty insults.
Whilst we have done everything to maximise business and make customers happy, there is always one absolute spanner.
It is pretty clear they just wanted free food and that is about it.
Before you read this…just think back to march 23rd when no matter how much money or influence you had, you couldn’t dine out for months…
Thanks to everybody…tourists and our amazing locals who have been amazing, patient and enjoyed what we offer.
These sorts of people sicken me to my stomach.
Maybe this person should take a look at themselves and their shocking spelling, rather than criticising others who are doing their best. And how disrespectful to swear like that. –Jonathan Williams
People love to spout off nonsense while hiding behind the computer screen.
I hope they come to gulf shores , alabama , where 3 hour waits are quite normal and people are just grateful to be fed .. –Trefor Evans